HSBC Bank ordered to pay bizman Rs 15L for ‘agony’ over cheque dishonour error
Saturday, 24 June 2023
Holding that the bank was negligent and there was deficiency in service, the National Consumer Disputes Redressal Commission, in one of the highest payouts awarded in such a case, recently ordered HSBC Bank to pay Rs 15 lakh to a Cuffe Parade businessman and his wife for mental agony, harassment and adverse impact on their reputation on account of dishonour of cheques despite the account having sufficient balance.
Holding that the bank was negligent and there was deficiency in service, the National Consumer Disputes Redressal Commission, in one of the highest payouts awarded in such a case, recently ordered HSBC Bank to pay Rs 15 lakh to a Cuffe Parade businessman and his wife for mental agony, harassment and adverse impact on their reputation on account of dishonour of cheques despite the account having sufficient balance.
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