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National Consumer Disputes Redressal Commission

Government agency in India

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National Consumer Disputes Redressal Commission: Government agency in India

The National Consumer Disputes Redressal Commission (NCDRC) is a quasi-judicial government commission established in India in 1988 under the Consumer Protection Act of 1986. Headquartered in New Delhi, it serves as the apex national-level forum for consumer dispute resolution in India. The NCDRC is headed by a sitting or retired judge of the Supreme Court of India or a sitting or retired Chief Justice of a High Court.

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SC: Borrowers taking loans for profit not protected under consumer law

The Supreme Court ruled that borrowers are not 'consumers' under the Consumer Protection Act if the loan is for profit-making purposes. This decision overturned an NCDRC order which had directed the..
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Advocates cannot be held liable under Consumer Protection Act: SC

The judgement came on plea filed by bar bodies, such as Bar Council of India, Delhi High Court Bar Association and Bar of Indian Lawyers, and other individuals challenging a 2007 verdict of the..
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No seatbelt worn during car accident, national body refuses relief to consumer

NCDRC overturned state commission's order due to driver not wearing seat belt affecting airbag deployment. Noted consumer's argument on airbag activation but lack of evidence. Dismissed state..
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Depression non-disclosure no ground to reject claim: Panel

The NCDRC has ruled that non-disclosure of ailments like depression should not be a basis for denying insurance claims by LIC. The commission stated that LIC's medical literature did not classify..
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Insurance contracts have very little option for consumers except to sign on dotted lines: Supreme Court

The observation was made while setting aside an order passed by NCDRC in a case seeking compensation for a shop which met with a fire accident.
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Eye hospital asked to pay Rs 1 cr for child's death

The National Consumer Disputes Redressal Commission had awarded a compensation of Rs 1 crore to the parents of a six-year-old in a medical negligence case after the boy, who was admitted for a small..
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Hand over flats, give 9% interest for delay, NCDRC tells Bengaluru builder

The NCDRC on Monday ordered a Bengaluru-based builder to hand over possession of inordinately delayed flats to 18 customers within one year.
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Stop taking 'extra' vacations, govt tells consumer panels

The NCDRC does not go for any vacation while in the case of a few state and district commissions the vacations range between 13 days and 47 days, in 3-4 tranches, including in summer, winter and..
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Blood transfusion mismatch resulting in death amounts to medical negligence: NCDRC


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Ultrasound lab asked to pay 1.25 crore for wrong reports

In a landmark order in a medical negligence case, the national consumer commission, NCDRC, has ordered a Nagpur-based ultrasound scanning and imaging centre to pay Rs 1.2 crore compensation to a..
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