AI refunds fare to CEO who flew ‘worst 1st class’ on its US-Delhi flight
Friday, 20 September 2024
Air India issued a $6,300 refund to Anip Patel after he posted a viral video showing his poor first-class experience on a Chicago-Delhi flight. Issues included dirty seats and non-functional entertainment. The Tata Group is investing $400 million to renovate the airline's aging fleet, aiming for better service quality.
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