Loan-related complaints up 43% in FY24, says RBI report
Saturday, 25 January 2025 ()
Consumer complaints related to loans and advances rose 43%, representing 29% of the total grievances against RBI-regulated entities in FY24, according to the Reserve Bank's Integrated Ombudsman Scheme report. Overall complaints increased by 33%, with a notable rise in grievances related to mobile and internet banking and deposit accounts.
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