DWP callers 'left on hold for collective wait of 753 years'
Tuesday, 23 July 2024
People phoning the Department for Work and Pensions (DWP) collectively spent more than 753 years waiting for calls to be answered in 2023/24, a report has found.
People phoning the Department for Work and Pensions (DWP) collectively spent more than 753 years waiting for calls to be answered in 2023/24, a report has found.
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