Air India successfully deploys airline industry’s first generative AI virtual agent
Friday, 10 November 2023 Air India has become the first airline to deploy a Generative AI virtual agent named 'Maharaja', which has successfully answered over 500,000 customer queries since its launch in March 2023. The AI agent manages queries across 1,300 areas and can speak four languages. Over 80% of the 6,000 daily questions are answered in seconds, with the remaining requiring assistance from contact centre agents. Microsoft, which provides the AI service, believes this marks the start of a new era in customer service.
Amazon Reaches $2 Trillion , in Stock Market Value.
On June 26, Amazon became the 5th American company to join the $2 trillion club, NPR reports. .
Amazon shares ended the day up nearly 4%, giving the company a $2.01 trillion stock market valuation. .
Within the past year,
Amazon's stock has gained 52%.
Part of that gain can be attributed
to investors' enthusiasm about the
company's AI endeavors, NPR reports. .
A big part of the valuation boost has
been cloud and AI. Amazon is going to
be a major player in the AI revolution, Dan Ives, Wedbush tech analyst, via NPR.
Amazon currently has a chatbot called Q, which businesses that use AWS have access to. .
Amazon currently has a chatbot called Q, which businesses that use AWS have access to. .
Amazon CEO Andy Jassy recently said that
AI has rejuvenated the growth of AWS.
The cloud computing unit is reportedly on pace to bring in $100 billion in annual revenue.
Amazon recently invested in Anthropic, a California
AI company, "to develop so-called foundation models
that underpin generative AI systems," NPR reports. .
Amazon also makes its own AI chips.
The other four U.S. companies that
belong to the $2 trillion club are
Google, Microsoft, Apple and Nvidia. .
The other four U.S. companies that
belong to the $2 trillion club are
Google, Microsoft, Apple and Nvidia. .
The other four U.S. companies that
belong to the $2 trillion club are
Google, Microsoft, Apple and Nvidia. .
The other four U.S. companies that
belong to the $2 trillion club are
Google, Microsoft, Apple and Nvidia.
Credit: Wibbitz Top Stories Duration: 01:30Published
A Virgin Atlantic flight using 100% sustainable aviation fuel (SAF) has taken off from London's Heathrow Airport bound for New York.
The flight is the first of its kind across the Atlantic and the..
Air India has become the first airline to deploy a generative AI virtual agent named 'Maharaja', powered by Azure OpenAI service. Maharaja has answered over... IndiaTimes
Friday, 10 November 2023
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