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DGCA directs airlines to send link to flyer rights with ticket

IndiaTimes Sunday, 23 March 2025
The DGCA has mandated Indian airlines to inform passengers about their rights when booking air tickets. This measure aims to educate passengers, particularly first-time flyers, about entitlements concerning delays, cancellations, denied boarding, and baggage issues. Airlines must provide an online passenger charter link via SMS, WhatsApp, ticket, and their website. IndiGo has begun implementing this directive.
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Directorate General of Civil Aviation (India) Directorate General of Civil Aviation (India) National civil aviation authority of the Government of India

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