IDES Increases Workers, Calls, But Long Waits For Callbacks Continue For Many
Video Credit: CBS 2 Chicago - Duration: 02:51s - Published
IDES Increases Workers, Calls, But Long Waits For Callbacks Continue For Many
Two weeks ago a spokesperson for the Illinois Department of Employment Security said they added 100 call takers to their virtual call center, but people continue to reach out to CBS 2 about long waits for help.
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