Airlines must share passenger rights link via SMS, WhatsApp: DGCA

Monday, 24 March 2025 (1 day ago)
The DGCA has instructed airlines to inform passengers about their entitlements following multiple complaints of mismanagement. Recent incidents involving David Warner and Harsha Bhogle highlighted significant service issues, prompting the DGCA to mandate clear communication via SMS, WhatsApp, and prominently displayed information on tickets and websites.

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Directorate General of Civil Aviation (India) National civil aviation authority of the Government of India

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David Warner (cricketer) Australian international cricketer (born 1986)

Harsha Bhogle Indian cricket commentator