Central Consumer Protection Authority

Regulatory authority in New Delhi, India

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Central Consumer Protection Authority is a regulatory authority set up under Section 10(1) of the Consumer Protection Act, 2019 in relation to matters affecting rights of consumers by individuals or entities following improper trade practices or by display of inappropriate or wrong advertisements affecting public interest and helps promoting consumer trust by enforcing the rights of consumers through effective guidelines.

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Rs 2 lakh penalty imposed on Shubhra Ranjan IAS study for misleading advertisements Shubhra Ranjan IAS Study was fined Rs 2 lakh by the Central Consumer Protection Authority (CCPA) for misleading advertisements. The institute falsely claimed impressive UPSC success rates without.. IndiaTimes - Published 13 hours ago
Consumer watchdog slaps notice on Amazon for selling sweets advertised as Ram Mandir prasad The Central Consumer Protection Authority (CCPA) has issued a notice to Amazon for selling sweets under the name 'Shri Ram Mandir Ayodhya Prasad' and concealing manufacturers' details. The CCPA has.. IndiaTimes - Published on January 19, 2024
Centre bans e-commerce firms from using ‘dark patterns’ for sales The government has banned the use of 'dark patterns' by e-commerce and online platforms. These deceptive practices manipulate customers into purchasing products they didn't intend to or lure them into.. IndiaTimes - Published on December 1, 2023

Khan Study Group fined Rs 5 lakh for misleading advertisements The Central Consumer Protection Authority (CCPA) has fined Khan Study Group (KSG) Rs 5 lakh for misleading advertisements and unfair trade practices. KSG had falsely claimed in its ads that a majority.. IndiaTimes - Published on November 9, 2023
IAS coaching centres face action for ‘unethical’ success rate claim Several major IAS coaching institutes in India have been found to inflate their "success rate" in UPSC examinations by showcasing students who only took mock interviews at their centers and not the.. IndiaTimes - Published on October 23, 2023
Celebs, gaming company get notices for ‘misleading’ ad The consumer protection watchdog has slapped notices on gaming company Lotus 365 and three celebrities, including actors Nawazuddin Siddique and Urvashi Rautela, for endorsing the company’s.. IndiaTimes - Published on April 7, 2023

CCPA asks online platforms to refund air tickets of people who couldn’t travel during Covid The Central Consumer Protection Authority (CCPA) has directed three online travel platforms — Yatra, EaseMyTrip, and HappyEasyGo — to refund booking amounts of airline tickets to consumers whose.. IndiaTimes - Published on March 12, 2023
Soon, you can go to consumer panel if service charge levied The new guidelines of the consumer affairs ministry will empower people to approach consumer commissions and the Central Consumer Protection Authority (CCPA) if hotels and restaurants seek service.. IndiaTimes - Published on July 1, 2022
Government cracks whip on misleading advertisments To protect people from being exploited or affected by misleading advertisements, the Central Consumer Protection Authority (CCPA) has notified new guidelines for stopping them across all platforms —.. IndiaTimes - Published on June 10, 2022