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Air India passenger woes continue: Flyer gets ‘metal blade’ in his meal

IndiaTimes Monday, 17 June 2024
Passenger dissatisfaction with Air India rises due to in-flight incidents like a metal blade in a meal and delays. Complaints include substandard experiences, aging aircraft, and challenges with DGCA regulations. Global supply chain issues delay upgrades, exacerbating passenger concerns. Challenges persist under Tata Group ownership. Business class passenger Vineeth K's negative experience highlights ongoing service issues and DGCA's involvement.
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